This data protection information applies to data processing by:
ANTELOPE – part of the Beurer group – BEURER GmbH – represented by its management: Marco Bühler, Sebastian Kebbe, Oliver Neuschl
Niddastr. 64 – 60329 Frankfurt/Main, Germany Company headquarters: Ulm – Soeflinger Strasse 218, 89077 Ulm – Germany
Ulm District Court, Registration No.: HRB 722213
Tel.: +49 69 25786744
Data Protection Officer:
ANTELOPE – part of the Beurer group – BEURER GmbH
60329 Frankfurt am Main, Germany
Tel.: +49 69 25786744
If a person wishes to make use of our Company’s services via our website / online shop, it may be necessary to process personal data. If the processing of personal data is necessary and there is no legal basis for such processing, we will always obtain the consent of the person concerned.
The processing of personal data (for example, name, address, e-mail address or telephone number) always takes place in accordance with the General Data Protection Regulation (GDPR) and in accordance with the specific data protection regulations applicable to us.
This data privacy statement aims to provide information about the type, scope and purpose of the personal data collected, used and processed by us. This data privacy statement also informs data subjects about their rights.
As the data controller, we have implemented numerous technical and organisational measures to ensure the fullest possible protection of the personal data processed via our website. However, data transmissions via the Internet can always involve security vulnerabilities and therefore 100% protection cannot be guaranteed. Every data subject can of course also provide personal data to us via an alternative route, for example, over the phone.
This privacy statement is based on the definitions used by the European Regulation and the regulation makers in the adoption of the GDPR (Article 4 GDPR). This privacy statement should be both easy to read and easy to understand for everyone. In order to ensure this, we would first like to explain the terms used.
The following definitions are used in this data privacy statement:
‘personal data’ means any information relating to an identified or identifiable natural person (hereinafter ‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, online identifier or to one or more specific characteristics that express the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person;
‘data subject’ means any identified or identifiable natural person whose personal data are processed by the controller.
‘processing” means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction;
‘limitation of processing’ means the marking of stored personal data with the aim of limiting their processing in the future;
‘profiling’ means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person’s performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements;
‘controller’ means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law;
‘recipient’ means a natural or legal person, public authority, agency or other body to which personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular enquiry in accordance with Union or Member State law shall not be regarded as recipients; the processing of those data by those public authorities shall be in compliance with the applicable data protection rules according to the purposes of the processing;
‘third party’ means a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct responsibility of the controller or processor, are authorised to process the personal data;
‘consent’ of the data subject means any freely given, specific, informed and unambiguous indication of the data subject’s wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her;
When you visit our website, www.antelope.de, the browser on your device automatically sends information to our website server. This information is temporarily stored in a log file.
The following information is collected without your intervention and stored until it is automatically deleted:
We process the aforementioned data for the following purposes:
Information relating to the contents of our newsletter as well as registration, dispatch and statistical evaluation procedures, and your rights of objection is provided below. By subscribing to our newsletter, you indicate your consent to its receipt and agreement with the procedures described.
Newsletter content: We send newsletters, e-mails and other electronic notifications containing advertising information (hereinafter referred to as ‘newsletter’) only with the consent of the recipient or based on legal permission. If the contents of the newsletter are described specifically as part of the registration, these are relevant for the user’s consent.
Double opt-in and logging: Registration for our newsletter takes place through a so-called double opt-in procedure. This means that you will receive an e-mail after you have registered asking you to confirm your registration. Such confirmation is necessary to prevent registration using external e-mail addresses. Registrations for the newsletter are logged in order to be able to prove that the registration process has been conducted in accordance with legal requirements. This includes storage of the registration and confirmation date, as well as the IP address. Likewise, changes to your data stored with the mail service provider are logged.
The recipients of the data are the technical operator and the hosting service provider of our website (see above under C.) as well as the newsletter service provider salesforce.com EMEA Limited (Art. 28 GDPR) based in London.
Furthermore, according to its own information, the mail service provider may use personal data in pseudonymised form, i.e. without assignment to a user, to optimise or improve its own services, for example, for technical optimisation of the mailing and display of the newsletter or for statistical purposes, in order to determine the countries from which the recipients originate. However, the mail service provider will not use the data of our newsletter recipients to write to them itself nor will it pass these data on to third parties.
Registration details: To subscribe to the newsletter, you simply need to enter your e-mail address.
Performance measurement – Our newsletters contain a so-called ‘web beacon’, i.e. a file the size of a pixel, which is retrieved by the server of the mail service provider when the newsletter is opened. Technical data, such as information about the browser and your system, as well as your IP address and date of retrieval, are collected as part of this retrieval procedure. This information is used for the technical improvement of services based on technical data or target groups and their reading behaviour based on their retrieval locations (which can be determined with the help of the IP address) or access dates. Statistical surveys also include determining whether newsletters are opened, when they are opened and which links are clicked. For technical reasons, this information can be assigned to the individual newsletter recipients. However, it is neither our, nor the mail service provider’s intention to monitor individual users. We use these surveys much more to identify the reading habits of our users and to adapt our contents to them or to send different content according to their interests.
Newsletter dispatch and performance measurement are based on the consent of the recipients in accordance with Art. 6 (1) a), Art. 7 GDPR in conjunction with Section 7 (2) 3) of the German Act against Unfair Competition (UWG) or legal permission in accordance with Section 7 (3) UWG.
The registration procedure is logged based on our legitimate interests pursuant to Art. 6 (1) f) GDPR and serves as proof of consent to receive the newsletter.
Cancellation – You can unsubscribe from our newsletter at any time, i.e. withdraw your consent. You will find an unsubscribe link at the end of each newsletter. If users have only subscribed to the newsletter and subsequently cancel their subscription, their personal data will be deleted. Alternatively, you can send your unsubscribe request at any time to firstname.lastname@example.org :
These data are collected,
Your consent to the processing of this data will be obtained as part of the ordering process.
Data processing takes place in relation to your order and/or registration and is necessary, in accordance with Art. 6 (1) 1) b) GDPR for the aforementioned purposes, for the appropriate processing of your order and for the mutual fulfilment of obligations arising from the purchase agreement.
The personal data collected by us for the processing of your order will be stored until expiry of the statutory storage period and deleted thereafter unless we are obliged to store them for a longer period of time in accordance with Article 6 (1) 1) c) GDPR, or on account of storage and documentation obligations under commercial and tax law (German Commercial Code (HGB), German Criminal Code (StGB) or German Tax Code (AO)), or you have consented to storage beyond this in accordance with Article 6 (1) 1) a) GDPR.
The following additional data will be collected and stored when using our iOS app:
Data processing takes place upon registration in the app and is required, in accordance with Art. 6 (1) 1) b) GDPR for the purposes indicated, for the appropriate use of your ANTELOPE product and thus for the mutual fulfilment of obligations arising from the purchase agreement.
The personal data collected by us for use of the app will be stored until expiry of the statutory storage period and deleted thereafter, unless we are obliged to store them for a longer period of time pursuant to Article 6 (1) 1) c) GDPR, or on account of storage and documentation obligations under commercial and tax law (German Commercial Code (HGB), German Criminal Code (StGB) or German Tax Code (AO)), or you have consented to storage beyond this pursuant to Article 6 (1) 1) a) GDPR.
General information on processing
If an item displayed in our online shop is temporarily out of stock, you can use the notification function to leave an email address to which we will send an automated email notification when the item in question is available again. When using the notification function, the following data is processed:
Providing your data is voluntary. However, if you do not provide this information, we will not be able to provide you with the notification function.
Scope and purposes of processing
We process your personal data in order to process your request and to contact you for this purpose.
Data transmission / recipient
The recipients of the data are the technical operator and the hosting service provider of our website (see above under C.) as well as the newsletter service provider salesforce.com EMEA Limited (Art. 28 GDPR) based in London.
We save the data you have given us until we have answered you. If the article in question is not available again within six months, your data will be automatically deleted and no notification will be given.
Legal bases for processing
The processing takes place because it is necessary to carry out pre-contractual measures (Art. 6 Para. 1 b GDPR). Unless it is a pre-contractual matter, the legal basis is our legitimate interest in processing your request. We assume that there are no overriding interests or fundamental rights and freedoms on your part (Art. 6 Para. 1 f GDPR). Upon request, we will provide you with further information about our weighing of interests.
Right to object
You have the right to object to this processing at any time for reasons that arise from your particular situation. We will then no longer process this data for these purposes and may no longer answer your request. You can submit your objection to us using the contact details given under A.
Your personal data will be passed on by us to third parties, exclusively to the service partners involved within the scope of contract execution, such as, for example, the logistics company responsible for delivery and the financial institution responsible for dealing with payment. In the event that your personal data is passed on to third parties, the scope of the transmitted data is limited to the necessary minimum and takes place in an encrypted manner.
Your personal data will not be transferred to third parties for purposes other than those listed below.
We will only pass on your personal data to third parties if:
The links published on our website are researched and compiled by us with the greatest possible care. However, we have no influence on the current and future design and content of linked pages. We are not responsible for the content of linked pages and expressly do not adopt the content of these pages as our own. The provider of the website to which you are referred shall be solely responsible for illegal, incorrect or incomplete content as well as for any damage resulting from the use or misuse of the information. Liability of the party merely referring to a publication via a link shall be excluded. We shall only be responsible for third-party references if we have positive knowledge of them, i.e. any illegal or criminal content, and if it is technically possible and reasonable for us to prevent their use.
The tracking measures listed below and used by us are carried out on the basis of Art. 6 (1) 1) f) GDPR. The tracking measures we use are intended to ensure that our website meets requirements and is continually optimised. We also use these tracking measures to record website use and to evaluate it for you in order to optimise our offering. These interests are considered legitimate within the meaning of the aforementioned provision. The respective data processing purposes and data categories can be found in the corresponding tracking tools.
We use Google Analytics, a web analysis service provided by Google Inc., for the purpose of tailoring our pages to meet your needs and continuously optimising them. (https://www.google.de/intl/de/about/) (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; hereinafter referred to as ’Google’). Pseudonymised user profiles are created and cookies (see section 4) are used in this context. The information generated by cookies about your use of our website includes
We only use Google Analytics with IP anonymisation enabled. This means that the IP address of the user is shortened by Google within Member States of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there.
This information is used to evaluate website use, to compile reports on website activity and to provide other services relating to website and Internet use for market research purposes and to tailor our website to requirements. This information may also be transferred to third parties if this is required by law or if third parties process such information on behalf of third parties. Under no circumstances will your IP address be merged with other Google data. Further information on data privacy in connection with Google Analytics can be found in the Google Analytics help section (https://support.google.com/analytics/answer/6004245?hl=de).
We also use Google conversion tracking to record the use of our website statistically and to evaluate it for the purpose of optimising our website for you. Google Adwords places a cookie (see number 4) on your computer if you have reached our website via a Google advertisement. These cookies lose their validity after 30 days and are not used for personal identification purposes. If the user visits certain pages on the AdWords customer’s website and the cookie has not expired, Google and the customer will be able to tell that the user clicked on the ad and was directed to that page.
In order to analyse the user behavior and take corresponding measures to optimise the user experience on our website, we further use the web analytics tool mouseflow. Mouseflow is only used with activated ip-anonymised functionality. It shows an anonymised recording of your activities on our website. If you do wish to be tracked, please use the following opt-out option. mouseflow.com/de/opt-out
By using the opt-out, a corresponding cookie will be placed on your device until it is being deleted.
On our behalf, Salesforce and the service providers engaged will process the information collected via the cookie in order to evaluate your use of our website, to compile reports on website activity and to provide us with other services relating to website activity and internet usage.
The information generated by the cookie about your use of our website is usually transmitted to a Salesforce server and stored there.
Currently (as of January 2019) the data is stored in one of the Salesforce data centers mentioned here:
• Chicago, Illinois, United States (USA)
• Dallas, Texas, United States (USA)
• Frankfurt, Germany (GER)
• Kobe, Japan (JPN)
• London, United Kingdom (UK): London, UK (North) & London, UK (West)
• Paris, France (FRA)
• Phoenix, Arizona, United States (USA)
• Tokyo, Japan (JPN)
• Washington, DC, United States (USA)
Further information is available at: https://help.salesforce.com/articleView?id=000257307&language=en_US&type=1
The data is sent to the service provider we use, nexum AG, Vogelsanger Strasse 321a, 50827 Cologne, Germany, for evaluation.
The storage period is 12 months.
The data processing takes place on the basis of your consent (Art. 6 Para. 1 a GDPR).
You can also control whether tracking cookies are saved via the settings of your browser by rejecting cross-website tracking there.
We use social plug-ins of the social networks Facebook, Twitter and Instagram on our website based on Art. 6 (1) 1) f) GDPR, in order to raise the profile of our company and the online shop. The advertising purpose behind this is regarded as a legitimate interest within the meaning of GDPR. Responsibility for operation that is compliance with data protection regulations must be guaranteed by the respective providers. These plug-ins are integrated by us using the two-click method in order to protect visitors to our website in the best possible way.
Social media plugins from Facebook are used on our website to make its use more personal. For this we use the ‘LIKE’ or ‘SHARE’ button. This is an offer from Facebook. If you call up a page on our website that contains such a plugin, your browser establishes a direct connection with the Facebook servers. The content of the plugin is transmitted directly from Facebook to your browser, which integrates it into the website. By integrating the plugins, Facebook receives the information that your browser has accessed the corresponding page of our website, even if you do not have a Facebook account or are not logged in to Facebook. This information (including your IP address) is transmitted directly from your browser to a Facebook server in the USA and stored there. If you are logged in to Facebook, Facebook can assign your visit to our website directly to your Facebook account. If you interact with the plugins, for example by pressing the ’LIKE’ or ‘SHARE’ button, the corresponding information is also transmitted directly to a Facebook server and stored there. The information is also published on Facebook and displayed to your Facebook friends.
Based on our legitimate interests in the analysis, optimisation and economic operation of our online services and for these purposes, the so-called ‘Facebook pixel’ of the social network Facebook, which is operated by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA, or if you are resident in the EU, Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (‘Facebook’), is used within our online services.
With the help of the Facebook pixel, Facebook is able to determine the visitors to our online offering as a target group for the presentation of ads (so-called ‘Facebook ads’). Accordingly, we use Facebook pixels to display Facebook ads placed by us only to Facebook users who have shown an interest in our online offering or who have certain characteristics (for example, interests in certain topics or products that are determined on the basis of the websites visited) which we transmit to Facebook (so-called ‘custom audiences’). We also want to ensure using Facebook pixels that our Facebook ads match the potential interests of users and are not annoying. We can also use Facebook pixels to track the effectiveness of Facebook ads for statistical and market research purposes by seeing if users were referred to our website after clicking on a Facebook ad (known as ‘conversion’).
Twitter Inc. (Twitter) plugins are integrated into our web pages. You can recognise Twitter plugins (Tweet button) from the Twitter logo on our website. You can find an overview of Tweet buttons here (https://about.twitter.com/resources/buttons). If you access a page on our website that contains such a plugin, a direct connection will be established between your browser and the Twitter server. Twitter receives the information that you have visited our site using your IP address. If you click the Twitter ’Tweet’ button while logged in to your Twitter account, you can link the content of our pages to your Twitter profile. This allows Twitter to assign the visit to our pages to your user account. We would like to point out that, as the provider of the pages, we do not have any knowledge of the content of the data transmitted or its use by Twitter.
Our website/online shop also uses social plugins (‘plugins’) from Instagram, operated by Instagram LLC, 1601 Willow Road, Menlo Park, CA 94025, USA (‘Instagram’). The plugins are marked with an Instagram logo, for example in the form of an ‘Instagram camera’.
When you visit a page of our website/online shop that contains such a plugin, your browser establishes a direct connection to Instagram’s servers. Instagram sends the content of the plugin directly to your browser and integrates it into the page. This integration tells Instagram that your browser has accessed the appropriate page on our site, even if you do not have an Instagram profile or are not logged in to Instagram.
We use plugins of the video platform YouTube on our Website. YouTube is considered a multimedia hosting site for the content provided on that platform. We use the Youtube channel in order to advertise our company. You will recognise the YouTube Plugin by the Youtube Logo displayed on our pages. Once you open our internet page, on which such a plugin is displayed, a direct connection will be made between your browser and the YouTube Server. Through this, YouTube will receive the information that you have visited our website with your IP-address. If you click on the YouTube Button or watch our videos while being logged in to your account, you will be able to share, link and comment on our content in your account. By doing this, YouTube is able to match your visit on our pages to your personal account. We draw your attention to the fact that we as a supplier have no knowledge on the data being transferred as well as their usage by YouTube.
If you do not want YouTube to match your visit on our websites, you can prevent this at any time by using the sign out function of your Google account or YouTube channel or by changing our cookie settings.
For further information please check the terms and conditions of YouTube by using the following link. https://www.youtube.com/static?gl=DE&template=terms&hl=de
You have the right:
If your personal data are processed on the basis of your consent in accordance with Art. 6 Paragraph 1 lit. a GDPR, you have the right to object to the processing of your personal data in accordance with Art special situation arise or the objection is directed against direct mail. In the latter case, you have a general right of objection, which we will implement without specifying a particular situation. If you would like to exercise your right of revocation or objection, an email to email@example.com is sufficient.
We use the most common SSL (Secure Socket Layer) method in connection with the highest level of encryption supported by your browser. As a rule, this is a 256-bit encryption. If your browser does not support 256-bit encryption, we use 128-bit v3 technology instead. You can tell whether an individual page of our website is transmitted in encrypted form by the closed representation of the key or lock symbol in the lower status bar of your browser.
We also use appropriate technical and organisational security measures to protect your data against accidental or intentional manipulation, partial or complete loss or destruction, and against unauthorised access by third parties. Our security measures are continuously improved in line with technological developments.
You can object to the processing insofar as the processing is based on Art. 6 Para. 1 S. 1 lit.f) GDPR. You have the right to object for reasons that arise from your particular situation. You can prevent processing by deleting the history and website data in the settings of your browser software or by opening the browser you are using in “private mode”.
This data privacy statement is valid as of May 2018.
Due to the further development of our website and offers on it or due to new legal or statutory requirements, it may be necessary to amend this data privacy statement. You can access and print out the current data privacy statement at any time on the website at https://www.antelope.de/datenschutz/
Effective date: 3.9.2020